2014 PACKAGE FORWARDING COMPANY SURVEY RESULTS

With the euro crises behind us and new products ahead online purchasing in 2014 has maintained a consistent upward trend. This is good news for package forwarding companies who have been scrambling to adjust rates, names and services to grab their share of this growth. Together with an independent survey company we asked over 500 users to give a score from 1 to 7 to each company on this blog, the higher the number the better the rating.

Company + BBB Rating Membership Cost vs Benefits Included Services Customer Service Ease of Use Recommended Overall Score
BongoUs A 5.94 4.94 6.11 5.21 4.19 5.278
Borderlinx A 4.15 5.99 6.14 5.3 5.92 5.5
ComGateway F 3.92 4.71 4.13 6.9 5.89 5.11
MyUs A+ 6.05 6.76 6.27 7.25 6.88 6.642
PuntoMio n/a 3.93 4.06 3.52 5.22 6.26 4.598
Shipito F 3.51 6.23 4.29 5.75 4.52 4.86
ShopandShip F 5.33 4.91 6.07 4.49 4.91 5.142
Transexpress F 3.47 4.46 5.07 6.57 4.74 4.862
USAbox A+ 6.68 6.08 7.06 6.93 6.52 6.654
USA2ME* A 5.53 4.3 4.57 5.45 6.12 5.194
USGlobalMail A+ 5.77 6.84 6.19 4.99 5.34 5.826
Viaddress F 4.63 5.63 4.78 7.51 4.09 5.328

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